evans ink

Two things coming onto the scene are capturing “that little voice” inside my head. You know the one, saying “hmm, there’s something really big under here, I’d better take a serious look”!

Locker Project on GitHub

The Locker Project.

I’m a big fan of Jer, ever since we first met back in ’98, and concocted a partnership that sponsored and supported the growth of Jabber. His new start-up, Sing.ly (where the locker meets the cloud?), is sponsoring the Locker Project, which (I hope) means it gets the benefit of his careful and reasoned approach to open platforms and his vision about a “better open stack”.

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The predictable entry of Facebook into the space previously known as “check-in” has caused an appropriate amount of stir. A careful entry, for very good reasons, Facebook Places is a decidedly simple and utilitarian approach in its first step into location sharing.  While anyone who reads my blog undoubtedly views check-in as a product with considerable history, it’s worthwhile keeping in mind that only ~2% of Facebook users have ever used any of the current generation of mobile check-in products.

I'm here with all my friends! (from Barfly)

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We’ve grown up to view online business reviews and recommendations as something that gets accumulated into organized sources of browsable content. TripAdvisor and Yelp represent two highly successful cases-in-point of the power of critical mass to reviews.

The dominating model of shopping behavior goes something like this…

search > initial select > search again for opinion to test your decision > transact

As noted in Search Engine Watch, “the search continues because search engines aren’t the consumer’s most trusted source of advice”. As we all know, we’re spending more and more time socially connected.  This creates a new whole stepping off point for shopping behavior. In theory, the potential exists to invert the experience and infuse trust and recommendations into the front end of shopping.

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A few people have been asking about my thoughts on GroupOn.  This post presents some general observations on their business model and the impact on local promotion marketing.  Soon, I’ll take a look at how we view and apply this learning in our business model at Closely.

As a consumer, and as an entrepreneur, I love GroupOn.  They have build real velocity into a large market need and space, executing exceptionally well on a quality business model.   I also am impressed how they have backed their brand strategy with real attention to customer service.  For those not familiar with GroupOn, explore here.

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Out with “fan”, in with “like”.

So, Facebook is officially mothballing the terminology of Fan, in favor of the kinder, gentler Like.  According to All Things Digital, the decision has been made.

Sometimes subtle changes in terminology can drive meaningful impact and unintended consequences.  My commentary below  is on how this might impact a Business’ Fan Page marketing.

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You may know I’ve been working on a new start-up for the past 6 months, pretty much heads down – stealth by default, not design.  Actually we’ve been very active in our market, just totally focused on product, not business cards or websites!

In a couple of days, we’ll be taking the wraps off.  We’ve been chosen to launch at the DEMO Conference, which is a great venue to jump off the ledge with new products.  I’ve done this once before; it’s a pretty intense and fun launch pad!

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I was pleased and excited to see this week’s launch of Public Earth’s website.  Not just because it’s the home of a small cadre of friends that I knew would build something very interesting, but because I believe in the fundamental premise underlying Public Earth.

The Twitter synopsis of Public Earth sums it up nicely.

We’re the Wiki For Places, dedicated to delivering interesting, unique, and up-to-date place information in a personalized way.

after world domination

The scale of product investment and advancement commitment from Google and Microsoft in mapping these past five years has been truly impressive.  These brands deservedly unseated MapQuest’s sleepy position by moving the ball forward on user experience, on multi-dimensional content, and on developer tools.

Fact is though, we’re still at the utilitarian consumption stage in geo-experience, and the very thing that creates their current world domination could well be what weighs down their forward progress.  The “Anchor Tenants” of the consumer geo universe, perhaps. [for fun: Google = Walmart, MapQuest = Kmart, and Microsoft so wants to be Target].

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We’ve all done it, we’ve googled our name.  And, in the process, we’ve found all the other Perry Evans’ of the world.  There’s Perry Evans in Hollywood, Perry Evans the gospel singer (my favorite alter ego) and Perry Evans the family practice physician in Cleveland, and so on.  This practice has even been the subject of an indie documentary film named, appropriately “Google Me“.  Problem is, all name matches are “correct search answers”, but the consumer isn’t well served for meaningful people search on today’s Google.

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Denver, CO April 14, 2009 – A spokesperson for the US airline industry today announced that the Inter-airline Technology Standards Committee has paved the way for solving a congestion problem that has plagued the industry for decades.  “Consumer frustration over the inflight contention for open restrooms has been mounting.” Our Restroom Contention Task Force met with our Social Technology Platform team, and eureka!,  we discovered the perfect solution, building on our new WIFI plans – Twitter!” stated Sally De Bain, industry spokesperson.

“We envision connecting bathroom sensors to Twitter – passengers simply follow the #flightnumber to be alerted when a restroom is available.  “We’re still discussing whether to trigger the alert when the door is open, when the toilet flushes or when the sink is activated.  Before launching the beta trial, we need to determine how we support premium flier models (code named “Royal Flush”), such that alerts from toilet flushes go to frequent fliers, ahead of door alerts for  economy passengers.”

heh – hey, it could happen!

The industry buzz is rapidly forming with the possibilities for Twitter to be the real time alert engine for just about anything and everything that changes state.

If you haven’t seen the marquis local small business example it’s worth a quick read.  Bakertweet profiles a London-based bakery that worked with their creative agency (located across the street) to apply Twitter to alert followers as fresh baked goods come out of the oven.

My point with the tongue-in-cheek airlines example is to point out two emerging realities of the rapidly morphing Twitter ecosystem:

1. Twitter has a meaningful shot at become the “alert engine” for a plethora of trigger events – theoretically, whenever you have a group of people who have an interest in immediate knowledge of an event, and
2. The signal-to-noise problem potential gets staggering.

I don’t have time now to really dissect the latter, but it’s near and dear to where my head/passion is these days.  Filtering and tagging of streams of conversations and alerts is a VERY BIG THING.  Both in terms of scale of problem and potential of opportunity.

In the meantime, I’d point you to a thought provoking post by Twine CEO Nova Spivack, and the ensuing debate stimulated in the comments. Clay Shirky’s astute comment also rings very true: “the problem isn’t information overload, it’s filter failure“.

Twine Blog Post: Can Twitter Survive What is About to Happen to It?

So, fasten your seat belt, there’s some potential for turbulence in Twitter’s open blue skies!

I’m not sure if John Battelle started the momentum with his “Twitter=YouTube” prognostication, but that catchphrase now sits alongside dozens of high profile blog posts hailing the arrival of the new 2.0 messiah, suggesting even a fundamental threat to Google.  So, is this just more valley wagging or something more?

twitter: much (much) more than “what am I doing now”

image credit

It’s too easy to be dismissive of Twitter as simply an extraction of the “status update” that became the backbone of social interaction at Facebook. While the concept originated with this, it has rapidly evolved into THE place where an increasing flock of consumers AND publishers post real-time information (over 6 million users, currently).  More importantly, it’s the place where consumers congregate to consume and converse around this eclectic treasure trove of real-time information. It’s a noisy, disorganized commons, yet it feels very much the place to be.

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